In addition to what's already been said, I've noticed that reports take an unreasonably long time to be processed. Usually it takes 2-3 weeks from when the report is submitted to when the punishment is applied in-game. In fact, I've had a few reports that took so long to be reviewed that a new patch arrived and the replay was not viewable anymore.

I agree; it is quite frustrating to put time into a well-founded report and see no result. I don't think the solution involves paying people to do this, but rather it needs to come from enthusiastic people who are willing and ready to do it.

I applied to help review reports a year ago but I was not accepted unfortunately.