SEE attachment replay (but I think most people are more than familiar with this problem): -Mafia- Typical game start fail.SC2Replay
1) Games fail to load! Extremely frustrating for many players, and it appears the issue is with the map, not Battle.net.
SOLUTION TO 1):
Developers gotta take another look at the code I guess. I've heard it's a horrifying thing to watch, that you never fully recover from ;)
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2) Is the tedious 'Setup' process everyone has to endure at the start of every game. This blocks -Mafia- from being more mainstream and ever getting back into top10. Many games lose players in this setup process or even fails to start at all (quite common) because everyone relies on one person's action (afk/newb?) OR that enough people know about -repick and setups (and is paying attention). New players are also scared away by the complexity of this stage of the game (game too geeky/boring/seems hard to learn). People just want to play immediately, and a decently balanced setup with possibility for fun roles. People DON'T want to sit and wait for 1 person to tool around with setup options or return from afk. They simply want to play NOW!
Solution to 2): -Mafia- should have 2 modes, 'Normal' and 'Custom': First is the new standard mode, 'Normal', which is the new fast mainstream mafia, I'll try to explain.
The community/developers create a number of setups, that are popular/fun/diverse. Each of these setups are then displayed as button choices for each player, and the players can mouse over each to see the setup.
Players then click the setup they like to vote on and have 10seconds to do so. After 10 seconds the setup with the most votes are played. Players now pick their names/hats/characters and start!
Developers can update/change/add/remove setups over time, replacing unpopular ones with new ones. Better have a few flexible fun and popular ones, than too many wierd unpopular ones. It shouldn't become overwhelming.
Here's a suggestion for a "Standard" setup with all roles possible for a highly replayable game:
Godfather
Mafia Deceptive
Mafia Support
Neutral Killer (SK/MM/arso)
Any Random (exclude killing/mafia/town)
Any Random (exclude killing/mafia/town)
Sherif
Doctor
Investigator
Jailor
Town Killer
Town Protective
Town Investigative
Town Random
Town Random
Another suggestion could be a similar setup but with fixed cult/mason leader. The point is that these setups can be changed/added over time based on community feedback and popular demand, but it's not unlikely that people will stick to just a couple of popular setups that have great replayability due to "Random" roles.
Hope result: -Mafia- games become faster and fun to play and get into. After players have voted on their desired setup, the game starts after 10 seconds and you are up and picking your name/character/hat right away, with a balanced decent and tested setup.
No more confusion and waiting for new players, especially when host is AFK, or -repicking becomes a frustration. No more people leaving after minutes of waiting. No more troll saves or frustration during the setup process resulting in leavers. No more host having to reconfigure the setup whenever someone gets impatient and unhappy and leaves, which results in more delay and more leavers. No more figuring out who got a save at the start of every game. No more game start failures, leaving a horrible impression to new players. No more typing "Please all type -repick".
If players want to use a lot of time creating and experiment with the setup options, they can it in 'Custom'-Mode with their friends, or fool around alone creating a save without wasting 14 other peoples time.
"But what about leavers during setup?". If players leave at any point during setup, shouldn't matter. The voted game still starts after 10 seconds regardless of leavers. If there are less than a full game, then the game automatically just removes roles from the list (in a predefined order, set by the developers), when the game starts, to always ensure an "as balanced" setup as possible.
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3) New players don't know what Last Will is, and how should they? People don't read the Help, and even the help is bad at delivering this information. Last Will is too important a tool to be hidden away, and many people are wrongly lynched because they don't know about LW.
Solution to 3): Make a simple 'Last Will' button to open/close the LW, and in the pre-entered text ("Type your last will here"), instead write something like "Here you can write down your clues and notes in your Last Will.".
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I had to add this quote from another play:
Oh boy.
You didn't make Ranked the default choice = nobody plays it, nobody knows it exists, nobody is told it exists, therefor no Ranked games are filled, and nobody can judge it's popularity because nobody joins it by default.
It's not the default setting = it CANT become the popular choice REGARDLESS of it being the most fun choice.
It is absolutely retarded to suggest that you can add an additional 'non-default' Mode and expect people to play it more than the default lobby they automatically join when they click the Play button.
No arcade map does this. No arcade map has a non-default mode that is more popular than the default mode you play when you click Play without fiddling with the Mode select.
Default will ALWAYS be filled fastest, and people like that, they want games that fill fast! They want to play right now.
Especially new players (mainstream audience you want to attract), why on earth should they know about Ranked Mode if they are new to the game, even if it's the mode that would have left them with the best impression of the game?
This should be so obvious, the next person who suggests it has already been proven in Ranked and wasn't more popular than default Custom is a fucking joke or troll.
New players want to get in and test the map immediately, and the way they currently do that, is clicking Play, entering a game where everyone often have to type -repick to pick a host to setup the game, and if not enough does that (or is AFK) then this can take long or in some cases even fail with people leaving the game and remaking (or leaving permanently), this is dead boring to watch.
Or what if you are new and become host, and are presentet with a crapload of options, and everyone is telling you you are noob and should type this and that ("repick me!", "no repick me!"). After you do that, someone else uses his setup, changes a few things on some roles, and start, you wait another 15seconds for countdown, then select name, and FINALLY FINALLY FINALLY you can actually start playing and trying the map. Zzz. After such a crapride, it's no surprise that if you also die early, you ain't coming back to this map, ever.
I can remember other Arcade maps I tried that also had a crappy setup/pre-game process that just made me go "whatever" and leave as well and try something else.
-Mafia- is the one and only map with a crappy pre-game experience (excluding picking a name, thats cool), that I'm still playing.