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Hi, I recently moved back home from the summer. Part of that is packing my desktop and moving onto a laptop, which I hardly use. Unfortunately, I forgot to transfer my bank file before I did, and now I'm stuck without one. Would it be possible to get my bank file back? Is there a backup? Do you manually create one? Or am I out of luck for the summer until I go back to college?
Hey @Torin13
Bank files are created locally upon playing a custom map. Since you have switched to a new device the only way for you to get your points and achievements carried over would be to either manually transfer the bank file to the laptop with a USB stick, or file for a point restore. We can look into doing a point restore if you provide us with your SC2 ID.
Sure! My ID is 1-S2-1-2956154. I remember being really close to 10k points, if that helps.
Good news and bad news.
Found you in our database, however the latest activity recorded is from 2017 and the points you had at the time was 5454. Since this is the only information we have to go by this is the maximum amount of points we can restore.
Approved for 5454 points, 114 wins, 226 games played
Achievements: Incognito, Happily Ever After, Divine Guidance, Last Of Kin, State Religion, Suicide Hotline, Disco Inferno, License to Kill, Obviously Evil
Hm, that is very odd. I know I made a few reports here on this site before, but I can't find those posts. Those might have another SC2 ID (since the ones on this computer and that seem different?)
UPDATE: I found one of my reports in the On-Hold section (see: https://www.sc2mafia.com/forum/showth...1-S2-1-3259955 )
Looked at the replay, and my SC2 ID there is the same. Sad news, but I guess something is better than nothing
You're right you uploaded a replay from this year back in April in a report thread. I'll take a look at the replay to see how many points you had. I just knocked off work so I'll get to it in a bit after I have decompressed :)
Thank you!
@Torin13 so I looked at the latest replay you uploaded in a report and you had 3594 points. I'm just going to restore you for the original approved amount since I don't think you made a net loss of 2000 points over 2 years.
Re-approved for 5454 points, 114 wins, 226 games played
Achievements: Incognito, Happily Ever After, Divine Guidance, Last Of Kin, State Religion, Suicide Hotline, Disco Inferno, License to Kill, Obviously Evil
Please provide a time for us to restore your points for you, or jump in our discord and @Point Restore to sort it out. I suggest using our discord as it is easier and you can get in contact with other staff members available quicker :)
@Torin13 are you still looking for a point restore? I will move to archived if no response for a week
Please Contact Ingame Admin Or Smod To Do This.